International Publisher of Science, Technology and Medicine

 

David Cranage

David Cranage

Editorial Board Members:

David Cranage, PhD
The Pennsylvania State University, USA

 

Biography

David Cranage is an Associate Professor of Hospitality Management at The Pennsylvania State University, USA. Dr. Cranage received his doctoral degree from The Pennsylvania State University, Business Administration in the year 1999. He has several publication on Hospitality Management and his specializations include Marketing-Consumer Behavior-Empowering the Customer, Informed Choice, Customer Loyalty.

Research Interest

Pre-emptive strategies to buffer the effects of service failures, and increase customer loyalty, Empowerment, Informed choice

Publications

Editors & Editorial Board Members
none:  J Bus Hotel Manage 2012, 1:1
doi: #
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Abstract  |   Full-text  |   PDF  |  
Business in the Big Picture: Managing for Sustainability
Editorial:  J Bus Hotel Manage 2012, 1:2
doi: 10.4172/2324-9129.1000e105
Dennis Heaton
Abstract  |   Full-text  |   PDF  |  
Innovation?
Editorial:  J Bus Hotel Manage 2012, 1:1
doi: 10.4172/2324-9129.1000e101
Stanley I. Buchin
Abstract  |   Full-text  |   PDF  |  
The Need to be Prepared:Disaster Management in the Hospitality Industry
Research Article:  J Bus Hotel Manage 2012, 1:2
doi: 10.4172/2324-9129.1000101
Barent N. McCool
Abstract  |   Full-text  |   PDF  |  
Social Media's Influence on Hospitality & Tourism Management
Editorial:  J Bus Hotel Manage 2012, 1:1
doi: 10.4172/2324-9129.1000e102
Mahmood A. Khan
Abstract  |   Full-text  |   PDF  |  
Servant Leadership: An Emerging Paradigm for Union-Management Relations
Editorial:  J Bus Hotel Manage 2012, 1:1
doi: 10.4172/2324-9129.1000e103
Robin B. Weinstein
Abstract  |   Full-text  |   PDF  |  
Should We Really Care if Our Employees are Happy or Satisfied?
Editorial:  J Bus Hotel Manage 2012, 1:1
doi: 10.4172/2324-9129.1000e104
Howard Adler
Abstract  |   Full-text  |   PDF  |  
 
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