Knowledge Management Challenges in Public Sectors
The emerging trend in economy offers great opportunities, but at the same time it creates some concerns and challenges for private and public sectors. To overcome the issues and take advantage of the opportunities, governments need to consider the innovations and invest on some initiatives and adapt new management methods in private sectors. Knowledge Management (KM) is a way that needs to be explored for taking the opportunities and their implicit benefits in future. Therefore, it is also necessary to address the key issues and opportunities in public sectors. The aim of this article is to advance the understanding of KM concepts at the organization and the enterprise levels in the public and private sectors in knowledge economy and to develop a framework identifying good practices of KM. People, processes, and technologies are main elements to be considered for the public-sector KM framework.