Journal of Business and Hotel ManagementISSN: 2324-9129

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About Facilities Management

The strategic role of facilities management in business performance, and is one of a series relating to services that seeks to assist the chartered facilities management surveyor in delivering individual or collective services to clients. It is important that catering is delivered on a consistent basis and that, where services are no longer compatible with the organizational requirement, or no longer fit for purpose, there is an ability to initiate change. The facilities manager should be in a position to initiate this change and assist the risk and decision-making process. Specific examples of aspects of a catering service that could benefit from chartered facilities Management surveyor’s input might include: Development of the business case; Service performance review; Cost and/or performance benchmarking; Specification reviews of catering areas and equipment; Space planning; Tendering and contract documentation management

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