Journal of Tourism Research & Hospitality ISSN: 2324-8807

About Hospitality Industry

The hospitality industry is much broader than most other industries. The majority of business niches are composed of only a handful of different businesses, but this industry applies to nearly any company that is focused on customer satisfaction.

Hospitality is the business of helping people to feel welcome and relaxed and to enjoy themselves.

The value of the brand to the consumer, the growth in emerging markets, the importance of consumer-facing technology, all these includes the Hospitality industry.

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