Dr. Mahmood A. Khan is a professor of hospitality and tourism management at the Pamplin College of Business at Virginia Polytechnic Institute and State University, in Falls Church, Virginia. He founded the university's hospitality and tourism management program in 1988. He has taught at the University of Illinois at Urbana-Champaign, Albright College (Reading, Pennsylvania), and Pennsylvania State University. Dr. Khan received his PhD from Louisiana State University. He has received many awards and honors for hiswork, and was also given the key to the city of Baton Rouge, Louisiana, by the Mayor-President. He has served as an advisory board member for many programs and has served as a consultant to several university and college programs and many prominent restaurants, hotels and other foodservice and hospitality businesses. In addition to having authored several books, Dr. Khan has been editor-in-chief of several journals, has written articles and book chapters and has presented at many international conferences.

• Hospitality franchising
• Services management
• Marketing and consumer interaction
• Food service management