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Hindi Journal of Tourism Research & HospitalityISSN: 2324-8807
Alananzeh OA Author
Subjects of specialization
Affiliation
Hotel Management, Hospitality & Tourism Management, Event Management, Tourism Marketing, Tourism Development
Department of Hotel Management, Faculty of Tourism and Hotel Management, Yarmouk University, Jordan
Biography
Alananzeh OA is affiliated to Department of Hotel Management, Faculty of Tourism and Hotel Management, Yarmouk University, Jordan. He is a recipient of many awards and grants for his valuable contributions and discoveries in major area of subject research. His international experience includes various programs, contributions and participation in different countries for diverse fields of study. His research interests reflect in his wide range of publications in various national and international journals.
Publications
Research Article Subscription
Impact of Safety Issues and Hygiene Perceptions on Customer Satisfaction: A Case Study of Four and Five Star Hotels in Aqaba, Jordan
Author(s): Alananzeh OA
Impact of Safety Issues and Hygiene Perceptions on Customer Satisfaction: A Case Study of Four and Five Star Hotels in Aqaba, Jordan
Nowadays, a large part of the Middle East is going through hard times and burning by the fire of conflicts, civil wars and political instability. The study intended to assess the tourist’s perceptions of safety issues (safety, security, privacy) and hygiene during their stay in Jordan’s hotels and its impact on their satisfaction. Data was collected from four and five stars hotels of Aqaba. The results indicated that the tourists asserted the importance of privacy in realizing their satisfaction, followed by the safety and security, while the thir... view more»
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