Subrahmanyam Ganti Author
Subjects of specialization
Affiliation
Marketing; Investment,Trade-offs,Customers
School of Economics, University of Hyderabad, India
Subrahmanyam Ganti Visiting Professor, School of Economics, University of Hyderabad, India. His publications include: 1. Hanlon A, Chaffey D (2013) Essential Marketing Models: Classic Planning Tools to Inform Strategy, Smart Insights (Marketing Intelligence). 2. Vandenbosch M, Dawar N (2002) Beyond better products: capturing value in customer interactions. Mit Sloan Manage Rev 43: 35.
Review Article Open Access
Author(s): Subrahmanyam Ganti
Marketing is turning simple ideas into strategy. Marketing makes the difference between competing ‘Companies’ fortunes as working smarter becomes more effective than working harder. Marketing investment allocation becomes crucial to these differences. The customer base can be split up into the “current” or extant retained customers and those customers newly acquired called the “referrals”. Given the customer lifetime values of the “current” and the “referrals” segments, the risk-return trade-offs would considerably differ between these two segments. The optimal allocation of marketing investment to a customer segment depends not only on... view moreĀ»