Investigating the Effect of Using a Workshop Based On Emergency Deterioration Index Instrument on the Status of Indicators of Emergency Department
Introduction: The main task of the emergency department is to handle bad patients. The factors that indicate the effectiveness of emergency services are its performance measurement by the performance indicators of this section. From the point of view of quality and resources, the triage is considered as a critical step in the work of emergency patients and their satisfaction. The aim of this study was to determine the effect of applying emergency deterioration index instrument on the indicators of emergency department.
Method and materials: This research is a quasi-experimental study before and after an intervention. Samples were performed in a complete way. Finally, data analysis was done by using SPSS software version 16 and also using descriptive and inferential statistics.
Results: The results showed in the section of the indicators of the emergency department the assignment Patients before using this tool (63.15%) that is changed in the first month to (69.15%), in the second month to (64%) and in the third month after the intervention to (75%). The percentage of unsuccessful CPR before the intervention was (83.3%) which was changed in the first month after the intervention to (83.8%), in the second month after the intervention changed to (36%), and in the third month after the
intervention reached to (55%). The percentage of discharge with personal responsibility before the intervention was (12.13%), in the first month after the intervention changed to (11.98), in the second month after the intervention changed to (19%), and in the third month after the intervention reached to (13%)
Conclusion: results show training of triage by emergency deterioration profile and using this tool could significantly improve the indicators of the emergency department but these results are affected by variables such as, emergency room, departmental standards, available equipment, Human resources, and even the status of the clients who come to this section.