Rendering Social Services Assessment by Social Service Organizations in Belgorod and Kursk Regions in Russia
Health condition disorder or a person’s getting into a difficult situation make him a need for receiving social services. A great practical significance has rendering social services assessment of a country part that need for these services. Such data is important for the further social service organization development in Russia. The purpose of the issue is of value in the comparative aspect regional systems of social service population functioning of Belgorod and Kursk regions of Russia. The issue was approved by the State Kursk University’s local ethic Committee. In Kursk and Belgorod regions’ territory the authors conducted the survey among the social service recipients in complex centers of social service of the population. All the recipients absolutely trusted the social workers (100% respondents in Kursk and Belgorod regions). The most of the respondents in Kursk and Belgorod regions valued the provide service quality as “excellent”. At that, in Kursk region 68.5% respondents and in Belgorod region 73.6% respondents marked that during last 3-5 years, the provided services quality improved greatly. Evidently, this is linked to the approaches to the social service changes in Russia on the whole. Belgorod region was in the lead in this value, as there were a variety of forms of social service in its territory. It becomes clear that to improve social service quality in Russia it is necessary to continue the work on accessible environment for disabled citizen’s creation in complex centers space. To raise the invalids and pensioners’ awareness about the state of affairs in a social service organization, it is necessary to involve them in computer skills courses by the organization’s website. It is preferable to adopt certain elements of experience in Russia in the Kursk region from the Belgorod region towards the introduction of innovations in the practice of providing social services to the population.