Ahmed E. Baiomy Author
Subjects of specialization
Affiliation
Forestry, Biodiversity
Department of Forestry and Biodiversity, Tripura University, Suryamaninagar, Agartala, India
Ahmed E. Baiomy is affiliated to Department of Forestry and Biodiversity, Tripura University, Suryamaninagar, Agartala, India. He is a recipient of many awards and grants for his valuable contributions and discoveries in major area of subject research. His international experience includes various programs, contributions and participation in different countries for diverse fields of study. His research interests reflect in his wide range of publications in various national and international journals.
Research Article Subscription
Author(s): Ahmed Abdelmaksoud, Ahmed E. Baiomy
This study explores the perceptions of customers and Food and Beverage Managers (F&B) regarding the hotel restaurants’ performance during crisis periods. A total of fifteen semistructured interviews were conducted with F&B managers. A self-administered questionnaire was used to collect the primary data from fifteen five-star hotels in Greater Cairo in Egypt. A convenience sampling was used to collect the questionnaire. The findings indicated that there was not any standard action plan for F&B to follow during crises since 2011. The findings also indicated that the cost-saving plan was very effective and worked well during crises. This study also showed that customers were satisfied with the quality, quantity, and variety of food offered in those hotel restaurants duri... view more»