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Hindi Journal of Business and Hotel ManagementISSN: 2324-9129
Howard Adler Author
Subjects of specialization
Affiliation
Food Service, Hotel Management, Human Resource Information, Internet role in telecommunications
School of Hospitality and Tourism Management, Purdue University, West Lafayette, Indiana, USA
Biography
Howard Adler has been involved in many quantitative as well as qualitative studies; but her expertise are mostly related to qualitative and action research. School of Hospitality and Tourism Management, Purdue University, West Lafayette, Indiana, USA
Publications
Editorial Subscription
Should We Really Care if Our Employees are Happy or Satisfied?
Author(s): Howard Adler
Should We Really Care if Our Employees are Happy or Satisfied?
It is almost counterintuitive to think that a company should not care about whether its employees are happy. But does all the time and energy that companies spend measuring employee satisfaction and engagement really lead to higher levels of productivity, customer service and employee retention. Companies in the hospitality industry have long stated that people are their most precious resource. Is this done so that employers can be good corporate citizens who improve working conditions for their employees and thus the quality of life for their employees? Or is it done to make a profit. One approach is a very positive ... view more»
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