Lucio Adolfo Meurer Author
Subjects of specialization
Affiliation
Natural Resource Economics
Department of Economics, Sikkim University, 6th Mile, Tadong, Gangtok,India
Ruma Kundu is currently working an an Assistant Professor, Economics department, Sikkim University, India. Ruma Kundu research interest are Natural Resource Economics, E-Government, Correlation Coefficient, Pooled Regression, ANOVA, Panel egression.
Review Article Open Access
Author(s): Lucio Adolfo Meurer
The state of São Paulo is the most populous in Brazil, with 46 million inhabitants and generating one third of the total wealth produced in the country. Among the services provided to the population by the State Government, the issuance and renewal of identity documents and a driver's license are the most requested.
Given the number of citizens who demand these services every day, scheduling interviews to issue and renew those documents is a considerable logistical challenge.
The government has a network of citizen service centers where these documents are issued and, in recent years, the need to automate and ensure compliance with the prerequisites in the first interview has become one of the main goals of the government.
To solve this situation... view moreĀ»