Lydia Gan Author
Subjects of specialization
Affiliation
Food Service, Hotel Management, Human Resource Information, Internet role in telecommunications
University of North Carolina at Pembroke
Lydia Gan has been involved in many quantitative as well as qualitative studies; but her expertise are mostly related to qualitative and action research. University of North Carolina at Pembroke
Short Communication Open Access
Author(s): Lydia Gan
This presentation re-examines the consumer motivation to travel for treatment in a post-Covid-19 era. In a post Covid-19 era, consumers’ motivation to travel for treatment will depend on the following factors: Consumer confidence on travel, assurance of quality and safety in destination country and hospital, geographical distance, and to a lesser extent the type of treatment, treatment availability, and cost. The healthcare providers and established medical tourism facilitators will need to diligently communicate their safety protocols to potential consumers to earn their trust. The surviving medical tourism facilitators may want to focus on domestic market as a new strategy until 2023. The recovery period may be long, we can certainly expect paradigm shifts for both consum... view more»