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Research Article,  J Tourism Res Hospitality Vol: 3 Issue: 2

Subjective Well-Being, Work Motivation and Organizational Commitment of Chinese Hotel Frontline Employees: A Moderated Mediation Study

Shi Xu1, Youngsoo Choi2* and Qin Lv3
1School of Hospitality Management, Pennsylvania State University, Pennsylvania, USA
2College of Hospitality and Tourism Management, Niagara University, Lewiston, New York, USA
3School of Hospitality Management, Beijing International Studies University, Beijing, China
Corresponding author : Youngsoo Choi (PhD)
Assistant Professor, College of Hospitality and Tourism Management, Niagara University, P.O. Box- 2012, Niagara University, Lewiston, NY 14109-2012, USA
Tel: 716-286-8269; Fax: 716-286-8277 E-mail: [email protected]
Received: January 15, 2014 Accepted: February 12, 2014 Published: February 15, 2014
Citation: Xu S, Choi Y, Lv Q (2014) Subjective Well-Being, Work Motivation and Organizational Commitment of Chinese Hotel Frontline Employees: A Moderated Mediation Study. J Tourism Res Hospitality 3:2. doi:10.4172/2324-8807.1000137

Abstract

Subjective Well-Being, Work Motivation and Organizational Commitment of Chinese Hotel Frontline Employees: A Moderated Mediation Study

This study examined the relationships among employee work motivation, subjective well-being (SWB), job enrichment and organizational commitment in a hotel industry context. Based on a thorough literature review, a moderated mediation model was proposed and empirically tested by analyzing 316 survey responses from the frontline hotel employees in Beijing, China. According to regression analyses that examined the mediator role of employee subjective well-being (SWB) and the moderation effect from job enrichment, SWB mediates the paths between the two motivation constructs and organizational commitment, while job enrichment moderates the relationship between work motivation and SWB but not the one between SWB and organizational commitment. 

Keywords: Chinese hotel frontline employees; Subjective well-being (SWB); Work motivation; Organizational commitment; Job enrichment

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