Journal of Tourism Research & Hospitality ISSN: 2324-8807

Research Article, J Tourism Res Hospitality Vol: 4 Issue: 2

The Role of Homestay Operators’ Knowledge and Skills in Enhancing their Business

Ruth K Kimaiga1*, Bonface O Kihima2 and Anthony W Pepela3
1International Tourism Management, Kenyatta University, 43844-00100 Nairobi,Kenya
2Department of Tourism and Travel Management, Technical University of Kenya, Nairobi, Kenya
3Department of Hospitality and Tourism Management, Pwani University, Kenya
Corresponding author : Ruth K. Kimaiga
International Tourism Management, Kenyatta University, 43844-00100 Nairobi, Kenya
Tel: +254 (0) 713167974;
E-mail: [email protected]
Received: May 19, 2015 Accepted: August 18, 2015 Published: August 24, 2015
Citation: Kimaiga RK, Kihima BO, Pepela AW (2015) The Role of Homestay Operators’ Knowledge and Skills in Enhancing their Business. J Tourism Res Hospitality 4:2 doi:10.4172/2324-8807.1000148

Abstract

The Role of Homestay Operators’ Knowledge and Skills in Enhancing their Business

The homestay concept is a form of community participation in tourism. In Kenya, the concept is growing and has received important recognition from the government. This probably is a quick solution to solving the puzzle of distribution of tourism benefits throughout the country and a strategy of increasing bed capacity. However, little attention has been given to the ability of homestay operators’ to run the homestay business successfully and derive sustainable incomes. In particular, no research has been done on the contribution of the homestay operators’ knowledge and skills in providing a seamless homestay experience. This paper provides useful insights into this phenomenon. Cross sectional research design was used and census technique utilized to target the entire homestay operators population in Taita Taveta County. Educational qualification of the operators had a statistically significant effect on their knowledge and skills to run the homestay business and their incomes. This finding opens up an opportunity for the government and trainers in the tourism and hospitality industry to conduct a training needs assessment for the homestay operators and develop a curriculum tailor-made to meet these needs.

Keywords: Homestay; Knowledge; Skills; Homestay operator; Educational qualification

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