Editorial, J Bus Hotel Manage Vol: 11 Issue: 1

Technological Advancements in Hotel Management

Meena Sharma^*

Department of Hospitality Management, University of Delhi

*Corresponding Author:

Meena Sharma
Department of Hospitality Management, University of Delhi
E-mail: meenasharma@du.ac.in

Received: 01-March-2025, Manuscript No. JBHM-25-169402; Editor assigned: 4-March-2025, Pre-QC No. JBHM-25-169402 (PQ); Reviewed: 20-March-2025, QC No. JBHM-25-169402; Revised: 26-March-2025, Manuscript No. JBHM-25- 169402 (R); Published: 30-March-2025, DOI: 10.4172/2324-9129.1000169

Citation: Meena S (2025) Technological Advancements in Hotel Management. J Bus Hotel Manage 11:169

Introduction

Hotel management has undergone a transformative shift with the incorporation of technology in daily operations. From AI-powered concierge services to online booking systems, the hospitality industry is being reshaped to meet the demands of digital-era customers [1].

Smart Hotel Operations

Modern hotels are increasingly adopting IoT devices, AI, and automation to enhance guest experience and optimize operational efficiency. Smart rooms with voice-controlled lighting, temperature regulation, and digital assistants have become popular in luxury and mid-range hotels [2]. Moreover, hotel management software streamlines reservations, billing, and housekeeping operations [3].

Impact on Guest Satisfaction

Technology in hotel operations allows better personalization and responsiveness, leading to improved guest satisfaction. For instance, real-time feedback systems and mobile check-ins reduce wait times and improve customer service [4]. Many guests also prefer contactless services, especially in the post-pandemic era [5].

References

1. Gupta, A (2020) Tech Innovations in Hospitality. Indian Journal of Hospitality 5: 45-53.
2. Singh P (2019) Automation in Hotels. Journal of Modern Hospitality 8: 14-21.
3. Roy D (2021) Software Solutions for Hotels. Tourism Tech India 7: 60-67.
4. Mehta R (2022) Customer Experience and Technology. Hospitality Review 10: 88-95.
5. Patel N (2023) Post-COVID Trends in Hotels. Indian Hospitality Trends 6: 32-38.